A NOTE FROM DR. HEIDI KIEFER, FOUNDER & Clinical Director

Welcome to Prime Connections. You have arrived at a safe spot to explore what we offer and if our services make sense for you.

Everything we do is based on an attachment or relational-focused orientation, which is rooted in the notion of ‘lasting psychological connectedness between humans’ and emphasizes caregiving and interpersonal relationships as being key to healthy child development across all areas. Children and adolescents do not grow in isolation; their experiences with others help to foster emotional security and stability. In this way, they gain a sense of their worth and build the resources needed engage, problem solve and regulate throughout the events of their lives.  

I believe that the mental health expertise of psychologists is useful when individuals and families are dealing with challenges big and small, preparing them to effectively ride the waves of life. While this certainly includes wanting children, adolescents and parents to be happy and feel good about themselves, it is combined with the recognition that anyone can be vulnerable or overwhelmed and have difficult feelings…and that is ok. The services at Prime Connection are geared to validating what is happening in the here and now and offering hope for the future and a way to move forward.

“So be sure when you step. Step with care and great tact. And remember that life’s A Great Balancing Act. And will you succeed? Yes! You will, indeed! (98 and ¾ percent guaranteed). Kid, you’ll move mountains.”

Dr. Seuss, Oh, The Places You’ll Go!

My goal in creating and growing Prime Connections is to make it a continual work in progress. In the context of a vibrant and diverse community consisting of the Roncesvalles, Parkdale, Junction, Bloordale and Bloor West neighbourhoods, I will work to keep the clinic open and responsive to the needs of the people who live here while simultaneously trying to shape and inform attitudes, knowledges and practices that enhance their well-being. Community and clinic can influence each other just as we can influence and be impacted by the mental health landscape. As you explore our website, I hope that at the very least, you take away a nugget of wisdom or a link to a great resource. We appreciate being a step on your journey.

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What We Do

At Prime Connections Clinic, we offer a range of services for children, adolescents, parents and families. These include Psychotherapy, Psychological Assessments and Consultations.

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What to Expect

We strive to create a comfortable, warm atmosphere. We want you to feel at ease. When you visit our clinic, you are invited to sit and enjoy our seating area until your appointment is scheduled to begin.

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Frequently Asked Questions

We’ve compiled a list of answers to some common questions on payment, policies, coverage, confidentiality and more. If you still happen to have questions we haven’t answered, please feel free to contact us!

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